NVUS Terms of Sale and Conditions
The following Terms of Sale and Conditions apply to all orders and purchases of products from NVUS Inc. ("NVUS"), including orders and purchases made through this website. You and NVUS agree to be bound by these terms of sale and conditions when placing orders with and purchases from NVUS.
1. Offer and Acceptance.
Upon placing an order for products, NVUS will send you an email confirming the details of your order. Your order represents an offer to us to purchase a product which is accepted by us only when we ship the product to you by depositing it into the mail system or to a private courier. By placing an order with NVUS, you represent and warrant that you have the legal capacity and authority to enter into binding contracts.
The supply of products from NVUS is subject to availability and it is not always possible for us to inform you at the time you place your order whether the products you want are still available for purchase. Accordingly, we may contact you after you place your order to update you about the availability of your selected products.
3. Special Purchase Conditions.
Certain products and orders from NVUS may have special purchase conditions attached to them. For example, certain high value purchases will require completion of paper forms, signature, shipping address, credit card and government issued ID verification protocols and will not be shipped unless we are satisfied the purchaser is making a legitimate purchase that is authorized by the credit card holder. NVUS will contact the purchaser in such cases to expedite the completion of the due diligence information and shipping of the order.
4. Delivery and Shipping Costs.
Shipping costs are typically displayed at checkout or quoted at the time of ordering for most orders. We typically charge a $10 USD flat rate for shipping to most countries worldwide. In some cases, however, we may contact the purchaser to advise them that the shipping cost we initially quoted must be revised. This can occur in situations in which, for example, we are shipping to a country we have not shipped to before or for certain high value orders. In such cases, we will secure your consent to bill you the difference prior to shipping and give you the opportunity to cancel your order should you not consent. We may not be able to ship to all countries but we do ship to most.
We strive to ship orders within four business days of the payment being processed but in rare case it may take longer. Once an order has been shipped, please allow an approximately 10 days for delivery.
5. Taxes and Customs Charges.
Your order may be subject to custom duties, customs clearance costs and the destination country's taxes. These are not included in the purchase price or shipping cost billed by us. The purchaser is responsible for these charges and we have no control over them and do not quote or make representations about what they may be. Customs policies and rules vary widely from country to country. If you would like any further information, you should contact your local customs office.
6. Guaranteed Results - Refunds and Returns
Orders may be cancelled prior to shipping for a full refund of the purchase price and shipping cost. Your satisfaction is guaranteed. Products that have been shipped by NVUS may be returned within 30 days of the receipt of the products for a full refund of the purchase price up to $170 USD if you are not satisfied with our products for any reason, provided that, you provide us with your reason(s) in a written note or letter accompanying the returned product(s), which must be sent with a parcel tracking/proof of delivery option. Please note that the shipping cost we billed for the product(s) shipped to you is not refundable and the cost of shipping the returned product(s) to us is borne by the purchaser. Refunds will be processed within 14 days of our receipt of the returned product(s). NVUS only accepts returns of products when purchased directly from NVUS and does not accept returns of products purchased through third parties, including NVUS’ authorized distributors. Email us at firstname.lastname@example.org for return instructions.
7. Consent to Use Personal Information.
8. Limitation of Liability.
Our liability is limited to the purchase price of the products ordered and the shipping cost paid by a purchaser regardless of the circumstances or however sustained, including but not limited to injury, loss or damage sustained directly or indirectly as a result of the use of this website to view or purchase items, the disclosure or use of personal information to or by NVUS or the use/application of products purchased from NVUS.
9. Changes to these Terms of Sale and Conditions.
We reserve the right to make changes to our website, policies, and these Terms of Sale and Conditions at any time. You will be subject to the policies and Terms of Sale and Conditions in force at the time that you place an order with us. If any of these Terms of Sale and Conditions are deemed invalid, void, or for any reason unenforceable, that term or condition will be deemed severable and will not affect the validity and enforceability of any remaining Terms and Conditions of Sale.
10. Governing Law and Venue.
All orders, purchases and these Terms of Sale and Conditions shall be governed by and construed in accordance with the laws of the Republic of Panama. We and you agree to submit to the exclusive jurisdiction of the courts located in Panama City, Republic of Panama. No action or proceeding may be brought in any other court or forum.